This form is for general questions or feedback.
For technical issues or service interruptions, please use the Technical Support or Outage Report forms.
If you are looking to start new internet service, please visit our Sign-Up Page to submit a service request.
Mon | 08:30 am – 05:00 pm | |
Tue | 08:30 am – 05:00 pm | |
Wed | 08:30 am – 05:00 pm | |
Thu | 08:30 am – 05:00 pm | |
Fri | 08:30 am – 05:00 pm | |
Sat | 08:00 am – 12:00 pm | |
Sun | Closed |
Please note: Saturday hours are for call center support only.
⚠️ Important: This form is for reporting tech issues related to Southern Tier Wireless only. If you are experiencing a life-threatening emergency or see exposed wires, smoke, or sparking equipment, please call 911 immediately. Do not use this form to report emergencies requiring first responders.
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